spying
Charter cancels plans to spy on customers
Charter Communications announced yesterday that it would suspend it's controversial plans to spy on customers. This is great news for privacy advocates everywhere, and it shows that sometimes, the customer is actually right.
"Our customers are always our first priority," Charter said in its statement. "As such, we are not moving forward with the pilots at this time. We will continue to take a thoughtful, deliberate approach with the goal to ultimately structure an advertising service that enhances the Internet experience for our customers and addresses questions and concerns they've raised."
Charter to spy on customers
Charter Communications has started sending out notices to customers touting an “enhanced online experience”, except that for the most part, this “enhancement” serves only to provide revenue for the company and to spy on its customers. For a more in-depth explanation of what’s going on, check out this article.
Using something called deep packet inspection, they will begin to monitor the browsing habits of customers, and serve up targeted ads based on web activity. What does that mean to you? Well, every Web page you look at can be monitored by Charter, analyzed for content, and then Charter or one of its advertising affiliates will try to sell you stuff related to those pages.
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